This white paper is about stress and decision-making among legal consumers. First, the paper will discuss what stress is, specifcally in the context of legal consumer experiences. Next, it will address how stress infuences decision-making. Finally, the paper will ofer guidance on how to create positive frst impressions and build strong relationships with clients under stress.
In the Hot Seat: How Understanding Client Stress Can Help You Grow Your Business, by Nika Kabiri was originally published on Lawyerist.com.
source https://lawyerist.com/product/hot-seat-understanding-client-stress/
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