Lawyers News And Updates: Up Your Client Service With Podium

“Better manage your online reviews and client interactions all from a single interface with Podium.”

Podium is a cloud-based interaction platform that enables attorneys to conveniently connect with clients at critical touchpoints, such as online practice reviews and intake features, to help them strengthen their practice. Headquartered in Lehi Utah, Podium is backed by Google, IVP, Accel, and other influential investors.

Details

Online reviews are important to businesses, especially for attorneys. A poor review or even too few reviews can be a make or break decision for potential clients. Podium helps you boost your reviews, and your SEO ranking as a result, by giving you a means to get review from current clients.

Podium provides a link you can text to clients so they can easily submit reviews after you’ve completed matters for them, whether the review is on Google, Yelp, YellowPages, or other review site.

Podium also helps you create a better client intake experience. Rather than having clients fill out a contact form and waiting for a response, Podium offers a live chat that can automatically alert you to new and interested clients so you’ll be able to text them right away. It also provides a means for clients to text or message you directly from your Google listing or Facebook page either through their browser or a mobile app.

Your Podium dashboard enables you to view conversations, reroute conversations to different members of your staff, keep a log of who has communicated with who and when, track reviews of competitors, and even create templates to send to clients.

If you want to incorporate these conversations into your law practice management software, no problem! Podium offers integrations with over 40 different software, including Clio and Needles. It also has an open API, which means you’ll be able to integrate whatever software you want with Podium.

How To Get It

Podium offers three different packages that can be customized depending on your needs. Every package comes with a dedicated account manager to train and coach you on how to get the most out of Podium.

To learn more, schedule a demo, or schedule a free consultation, visit podium.com/lawyerist.

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